SERVICE · VARIABLE FREQUENCY DRIVES

VFD troubleshooting, down to the root cause

When a drive fails, the easy thing is to swap the board and restart. What we do is find out why it failed: we analyze the logs, measure the supply, the DC bus, the output and the motor, and deliver the cause and a plan so that it does not happen again. In industry and in electric submersible pumping (ESP).

Variable frequency drive opened during a JAC Engineering field diagnosis: control boards, gate drivers and reactors
WHEN DO CLIENTS CALL US?

Problems we solve

🔁Repeat faults

Overcurrent, DC bus overvoltage, ground fault or undervoltage that come back after every reset.

🔥Boards or modules that keep burning

When the board is replaced and fails again within weeks: the cause is outside the board.

〰️Motor that hunts or underperforms

Speed or current instability, a PID loop that will not settle, badly set parameters.

⛽ESP surface drives

Telemetry, sine-wave filter, step-up transformer and tap selection (retap), surface unit trips.

📈Harmonics and filters

Noisy or overheating harmonic filters, resonance with capacitor banks, supply distortion.

🛠️Commissioning and maintenance

Parameter setup, autotuning, configuration backup, preventive maintenance and safe return to service after a failure.

WHAT WE CHECK

From the fault log to the motor

We work with drives from WEG, Yaskawa, ABB, Danfoss, Siemens, Mitsubishi, Schneider, Baker Hughes, Triol and others. Brands belong to their manufacturers.

HOW WE WORK

From the fault to the root cause

  1. You describe the faultBrand, model, fault code, photos and, if you have them, the history or telemetry files.
  2. Remote analysisWe review logs, trends and parameters. Often the cause shows up here, without a site visit.
  3. On-site diagnosisPower, power quality, insulation and thermography measurements, with lockout and safe procedures.
  4. Report and return to serviceA memo or report with the root cause, the actions and a safe return-to-service protocol, so the fault does not recur.
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FREQUENTLY ASKED QUESTIONS

Before we start

Can you help me without a site visit?

Yes. With the fault codes, photos, parameters and history or telemetry files we do a first remote analysis. If needed, we arrange a visit.

Do you service ESP drives?

Yes. We work with ESP surface units: telemetry, sine-wave filters, step-up transformers and taps, protection settings and trip diagnosis.

Do you repair boards?

We identify the damaged board or module and, above all, what damaged it. We arrange the replacement or repair and support the return to service so it does not fail again.

What do I receive at the end?

A technical memo or report with the fault description, measurements, root cause, actions taken and recommendations.

Does your drive fail again after every reset?

Send us the brand, model and fault code.

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